Privacy Policy
Effective Date: June 10, 2026
Benefits Covered Insurance Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, benefitscovered.com, or when you communicate with us via text message (SMS), phone, or email.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the website, such as filling out a contact or quote form.
- Financial Data: Information related to your insurance needs, existing policies, or coverage preferences to help us provide accurate quotes.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Generate and deliver customized insurance quotes.
- Assist you with Medicare, Health, Life, and Group Health Insurance plan navigation.
- Respond to customer service requests, phone calls, and inquiries.
- Send you administrative information, updates, and marketing communications (where permitted).
- Improve our website functionality and user experience.
3. SMS and Mobile Communication Compliance
We value your privacy regarding text messaging.
- Consent: When you provide your phone number to us (e.g., via a "Get a Quote" request or direct inquiry), you consent to receive communications from us, which may include calls and SMS/text messages.
- No Sharing for Marketing: No personal information, including mobile numbers collected for SMS consent, will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Your SMS consent is strictly used for communications between you and Benefits Covered Insurance Solutions.
- Opt-Out: You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any text message you receive from us.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as hosting providers, customer service software providers, and authorized insurance carriers solely to process your requested insurance options.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Benefits Covered Insurance Solutions
Alisa Ugalde, Licensed Advisor (License # 4231818)
Culver City, CA
Phone: 424-428-1847